Shipping policy

Helixum Labs LLC

Effective Date: 02/05/2026


Shipping Locations

Helixum Labs currently ships within the United States only.

We do not offer international shipping at this time.


Processing Time

Orders are typically processed within:

  • 1–3 business days after payment confirmation

  • Orders placed on weekends or holidays will be processed the next business day

Processing times may vary due to inventory availability, order volume, or compliance checks.


Shipping Methods & Carriers

We ship using reputable third-party carriers such as:

  • USPS

  • UPS

  • FedEx

Carrier selection is based on destination, package size, and shipping method selected at checkout.


Shipping Timeframes

Estimated delivery times vary by carrier and location and are not guaranteed.

Helixum Labs is not responsible for:

  • Carrier delays

  • Weather-related delays

  • Incorrect address information provided by the customer


Shipping Confirmation & Tracking

Once your order ships, you will receive a confirmation email with tracking information.

Please allow up to 24 hours for tracking updates to appear.


Risk of Loss

All orders are considered fulfilled once handed to the carrier.

Risk of loss transfers to the buyer upon shipment. Helixum Labs is not liable for lost, stolen, or delayed packages once in the carrier’s possession.


Incorrect Shipping Information

Customers are responsible for ensuring accurate shipping details.

Orders returned due to incorrect addresses may:

  • Be subject to reshipping fees

  • Not be eligible for refund


Refused or Undeliverable Packages

Packages refused or deemed undeliverable may not be eligible for refund due to the nature of research compounds.


Contact Us

For shipping-related questions, contact:
david@bestdamngumyms.com